Terms and Conditions
Returns Policy
Robyn Mathieson Design Ltd cannot accept responsibility for items lost by courier or post. We cannot offer a refund should you change your mind, but in the unlikely event of a defect with your product please return within seven days and we will be happy to replace items to the same value, or issue you with a credit. Returned garments must not be worn and must still have the Robyn Mathieson Design Ltd labels attached. Robyn Mathieson reserves the right to refuse a refund should these conditions not be met.
We recommend using a courier service for returns, but cannot accept responsibility for payment unless the goods are agreed to be faulty.
If you have have any questions about our Returns Policy, please call 04 499 0409, or email contact@robynmathieson.co.nz
Use of site
Use of this website constitutes your acceptance of the our terms and conditions. This website is provided for the use of Robyn Mathieson Design Ltd customers only. All contents on this website including images, designs, and photographs, written and other materials are the sole property of Robyn Mathieson Design Ltd. You may not download, reproduce, modify, or otherwise use any of the content of this website without the agreement and written consent of Robyn Mathieson Design Ltd.
Site Content
Robyn Mathieson Design Ltd. makes every effort to accurately represent and display its products on this website. We cannot guarantee your monitor will display the colour of Robyn Mathieson Design Ltd garments accurately. Prices are correct at time of publication however occasionally are subject to change. We cannot guarantee that products displayed on this website will always be available. Should there be a change to your order or we are not able to complete your order we will notify you as soon as practical, using the billing address/phone number provided with the order. Occasionally there may be information on the site that contains inaccuracies or omissions. We reserve the right to correct these inaccuracies and/or omissions without notice.
Indemnification
By using this website, you agree to hold Robyn Mathieson Design Ltd not liable from any and all claims, damages, costs and expenses, including all legal fees, arising from or related to your use of this site.
Disclaimer
Robyn Mathieson Design Ltd assumes no responsibility, and shall not be liable for any damage to, or viruses that may infect your computer, telecommunication equipment, or other property caused by, or arising from, your access to, use of, or browsing this site, or downloading of any materials from this site. Robyn Mathieson Design Ltd shall not be responsible for any damages of any kind whatsoever related to your use of the site. You agree that your use of this site is solely at your own risk.
Security Policy
Robyn Mathieson Design Ltd uses electronic, physical and managerial safeguards to protect the security and privacy of your personal information. We use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. If you aren’t comfortable with the security of our online store, please feel free to contact us to place an order with us by email or telephone.
Questions or comments?
If you do not understand any of the terms and conditions listed above, or if you have any questions or comments regarding these terms and conditions, please contact us.