PLEASE NOTE THERE ARE NO REFUNDS OR EXCHANGES FOR GOODS PURCHASED IN CLEARANCE SALE.

How to make a return:

If you are not satisfied with your purchase or if it is the wrong size please email us at contact@robynmathieson.co.nz within 7 days from the date of purchase to arrange a refund or exchange. The item must then be sent back to Robyn Mathieson within 14 days from the date of purchase. Return shipping for a refund or exchange is the responsibility of the customer but Robyn Mathieson will cover the cost of returning the exchanged item.

Exchange Policy

Returned items must be, unworn and in original condition with tags attached. Shoes must be in their original packaging. Robyn Mathieson Design reserves the right to provide a refund or exchange if these are not met. Refunds and exchanges will be processed within 7 days of receiving the returned item.

See full terms and conditions.